Support for families from the very beginning

With its diverse range of services offered within the framework of the Moki – Monheim for Children program,  the City, in cooperation with the AWO Bezirksverband Niederrhein (local branch of a German welfare association) supports families from the very beginning.

Education and support for children begin in the first days and weeks of their life. It is important to pick up small impulses early on to initiate the positive development of a child. In order to support parents in this task as partners, Monheim am Rhein offers holistic support for children in the areas of child development, health and language from [intern]the moment a child is born.

The staff from the “Moki under 3” team are not only the contact persons for expectant parents and families with children aged from birth to 3 years, but also organize educational offers, pre-natal courses, parent-child offers, offers for parents, themed weeks and courses revolving around matters concerning raising children, child development, and health and family.

The [intern]Moki cafés at Heinestrasse 6 (Monheim district) and Geschwister-Scholl-Strasse 57 (Baumberg district) are attractive meeting places for young parents. They offer information, courses and individual counselling by the Mo.Ki team.

Every newborn child in Monheim am Rhein receives a [intern]welcome visit, and their parents are informed and advised about important questions regarding holistic support, applications and financial assistance.

Financial support

Family portal of the Federal Ministry for Family Affairs
On its family portal, the Federal Ministry for Family Affairs, Senior Citizens, Women and Youth provides information about financial family benefits such as parental allowance, child benefit or child allowance. It also lists nationwide crisis hotlines and contact points in emergency situations.

[extern]Click here to go directly to the family portal

Familienkasse NRW
Familienkasse NRW is the authority responsible for applications for and the payment of child benefit (Kindergeld) and child allowance (Kinderzuschlag). Applications for these benefits can also be submitted online on the Familienkasse website.

[extern]Click here to go directly to the Familienkasse

If there is an increased need for counselling, the Familienkasse offers video counselling on questions concerning the child supplement.

[extern]Click here to make an appointment

Child allowance calculation tool
The Arbeitsagentur (Federal Employment Agency) offers an interactive calculation tool for the child allowance, which can also be applied for by families with medium incomes.

[extern]Click here to go directly to the calculation tool (in German)

Opening hours Phone Contact form Monheim Pass
Opening hours Bürgerbüro:
(Municipal Services Office):
Mon: 9:00 a.m. to 7:00 p.m.
Tue: 9:00 a.m. to 7:00 p.m.
Wed: 9:00 a.m. to 7:00 p.m.
Thu: 9:00 a.m. to 7:00 p.m.
Fri: 9:00 a.m. to 7:00 p.m.
Sat: 9:00 a.m. to 4:00 p.m.

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City Administration & Bürgerbüro
(Municipal Services Office):
+49 (2173) 951-0
You can call us
at the following times:
Mon: 8:00 a.m. to 4:30 p.m.
Tue: 8:00 a.m. to 4:30 p.m.
Wed: 8:00 a.m. to 4:30 p.m.
Thu: 8:00 a.m. to 7:00 p.m.
Fri: 8:00 a.m. to 12:30 p.m.
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